We are Purpose-driven. Uncompromisingly Customer.
Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society.
With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Explore our roles and join us in building something truly amazing together!
Be the impact. Make the impact.
Watch our video to see our Virgin Money colleagues sharing what a life more Virgin means to them.
Big, bold benefits
A life at Virgin Money is a rewarding one. With wellbeing and flexibility at its core, our benefits offering can be tailored to make your life a little easier. Enjoy a flexible holiday package, health plans, parental leave and everything in between from the day you join us.
Look after your little ones with a helping hand from us. Expectant parents and those looking to adopt can take 52 weeks of gender- neutral family leave – 20 of which are fully paid.
Live life to the fullest with 30 days of leave plus 8.5 bank holidays and the chance to buy additional holiday days.
You’ll also have up to five extra paid well-being days per year​ (all pro-rata).
Your health and wellbeing are important to us. You`ll receive comprehensive Private Medical Insurance which includes access to an online GP service with appointments available 24/7, which can be extended to partners and children at additional cost.
We’ve got you covered with our income protection and life assurance plans. If the worst were to happen, our death in service policy covers you 4 x your base salary with the option to enhance. You’ll have flexible benefits too which include Cycle to Work, wellness and health assessments, and critical illness cover.
The adventures continue after your career. Invest in your future with our generous pension scheme. The minimum employee contribution is 2% of your base salary and to help save for your future, we'll make contributions of at least 8%. Any further contributions will be matched by the employer up to an additional 5%.
Accept the challenge. Be your best.
We're uniquely positioned to challenge the industry and make a meaningful difference in customers' lives, communities, and broader society. Our customer first behaviours enable us to drive this mission forward:
Feel what customers feel
Every interaction and decision starts and finishes with customers in mind. We ‘step into their shoes’, empathise with them, and use their feedback and insights to deliver the very best customer experience and outcome.
Say it straight
We're brave in speaking out and saying what we think. Honest and direct with good intent. We openly share our diverse perspectives to reach the best conclusions.
Push for better
We don’t settle for mediocrity. We are curious and constructively challenge the status quo. We hold the bar high - taking responsibility for continuous improvement and our own personal development, demanding high performance in ourselves and of each other.
Get it done
We are decisive, prioritising what will have the greatest impact. Taking accountability for delivering brilliant outcomes and to a high quality.
Live well
For us, living a life more Virgin means living well. We focus on people, not policies, and you will be supported from the moment you join us. Our initiatives are centred around four pillars – Mind, Body, Social Connection and Finance. They include mental and physical health support, financial and medical assistance, social activities, flexible working, gender-neutral family leave, wellbeing apps, discounted gym membership, counselling, information services, and so much more. Live your best life, knowing we've got you every step of the way.
Live to be BRAVER
We all want to be ourselves, whoever that is, wherever that is. That sense of belonging is so important to us, we’ve made it a core part of our Diversity, Equity & Inclusion Strategy. It’s good for you, it’s good for us and it’s amazing for our customers. We need to build on what we’ve done to be bigger, bolder and BRAVER.
Watch our video to find out more about BRAVER, our allyship programme.
Live to level up
We lead with purpose, striving to make a difference for our colleagues. We know that people learn, work and interact differently, so we want to make sure that everyone is given the tools and opportunities to succeed their way. Fostering equity at Virgin Money allows our colleagues to live their best day every day of the week. We help our colleagues achieve their goals, understanding that not all career paths look the same. It's all about making you happier about money and encouraging your personal progression – whatever that looks like for you, we've got your back.
Live to inspire change
Our Environment, Social and Governance (ESG) initiatives drive sustainability and ensure our accountability. We're putting our carbon foot down by reducing the negative impact of our operations, suppliers and partners. We're building a brighter future by delivering innovative products and services that help our customers positively impact society and the environment. We're opening doors by working with customers, colleagues and communities to encourage sustainable practices and economic activity that creates shared prosperity. And we're aligning our strategic goals to ESG and embedding them in all business areas with robust targets, tracking and disclosures. Come and play your part.
For more information click here.
Our partners
We grow and thrive together. For more information on the Virgin Money Foundation and our community partnerships click here
Jobs for you
Get ready to live it up. Check out these jobs for you and explore the possibilities.