Senior Database Engineer
United Kingdom
City/Region United Kingdom
Job ID 086253
Category Technology Operations
Contract type Permanent Full Time
Applications Close 27 Jan 2025 (11.55pm GMT)
Business Unit: Chief Operating Office
Salary range: £40,000 - £60,000 per annum + Red Hot Benefits.
Location: Remote - Occasional travel when required.
Contract Type: Permanent - Full time.
Get out of your comfort zone. Live a life more Virgin.
Our Team
t’s fair to say we’ve been busy here at Virgin Money, transforming our team to help us disrupt the status quo but we’ve lot more to do if we are to grow as a digital first bank and that includes accelerating our digital agenda in a truly agile way.
We also said ‘Hello’ to A Life More Virgin, our exciting new proposition offering our colleagues more choice, control and flexibility to live and work how they choose.
You’ll be based within the Data Platform Unit within TOCS (Technology Operations and Cyber Security) & be a key member of the team responsible for supporting the bank’s UK distributed database environments, which span across a mixture of on-prem, hybrid and cloud infrastructure.
You will work to ensure the support and maintenance of the database estate is functional as required, alongside collaborating with project teams to ensure that changes are controlled effectively and safely.
What you’ll be doing
To provide effective and proactive database support & maintenance of many of the bank’s critical services, which spans across multiple database technologies (predominately Oracle & SQL Server).
Provide database administrative support and guidance in the shape of:
Database lifecycle support (provisioning / deletion / patching / upgrading / migrating)
User Access Management
Back-up and Recovery
Monitoring and Alerting
Change and Incident Management
Troubleshooting and Problem Solving
Tuning and Optimisation
Disaster Recovery
Defect/Incident/Problem investigation across all environments, through to validation and resolution of database issues.
Collaboration with other teams and escalating where necessary to Lead Database Engineers to ensure operational issues are resolved within agreed SLAs.
Following a period of training there will also be a requirement for the successful candidate to join a 24/7 on-call rota. Due to the operational nature of the role, there will be times when you may need to work beyond your core hours, so flexibility is key.
We need you to have
A strong understanding and experience of database administration (across Oracle and SQL Server) in a Production setting.
An ability to troubleshoot Production issues in an analytical manner and make recommendations to resolve issues and/or deliver enhancements.
Experience of undertaking database builds, patching, migrations and upgrades.
Experience of High Availability and Disaster Recovery Methods including setup, troubleshooting and support - Oracle RAC, Oracle Restart, ASM, Oracle Data Guard & SQL Server Always on High Availability.
Database Performance Tuning and Optimisation skills.
Experience of using Oracle Enterprise Manager.
Oracle / Red Hat Linux, Windows, AIX, and Solaris Operating System experience.
An ability to take ownership for your own development, including taking proactive steps to improve and maintain your skills, knowledge, and behaviours.
To display collaborative behaviours and excellent verbal / written communication skills.
ITIL Service Management awareness (Incident, Change & Problem Management processes).
It’s a bonus if you have but not essential
Experience of managing databases (including patching, maintenance, and support of the appliances themselves) within cloud or cloud @ customer environments (Oracle OCI, Oracle Exadata Cloud @ Customer and/or Microsoft Azure) with an awareness of emerging industry trends such as PAAS. DBAS, IAAS.
Previous experience of working with other database technologies aside from Oracle and SQL Server.
Awareness of Flashback technologies.
Experience of Dynatrace tooling.
Awareness of Windows Failover Clustering.
Knowledge of the full software development lifecycle: from business/systems analysis, through requirements gathering and functional specification authoring, to development, testing and delivery.
Experience of Dell Data Domain Boost.
Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.
We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.
Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, ‘Making You Happier About Money.’ Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.
Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.
As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com
Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.
If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Success profile
As well as being a bit tech-obsessed, you’ll be adaptable, able to work with agility and enjoy collaborating with your teammates. Here are our top candidate traits.
Culture at Virgin Money
We’re an inclusive, innovative, collaborative bunch with big ideas and even bigger aspirations. We have fun, show up for one another and grow strong together.
Our colleagues are celebrated for being fully themselves, and we ensure accountability and equity are prioritised in every role. We encourage everyone to use their voices to pitch in, be an ally and make Virgin Money the fun and inclusive environment it is. We also believe in rewarding our colleagues – we offer an enviable benefits package and sprinkle in little thank-you bonuses along the way.
Interested in joining us but not sure you’ve hit every requirement on the checklist? Don’t worry. Experience is important, but it isn’t everything – potential can be just as valuable. If you’re enthusiastic, curious and hungry to learn, you could be exactly the person we need. Tell us your story, and let’s discover what your next chapter could hold.
This is my third role in Digital Engineering since I joined. The culture enables you to work in an area where you can contribute the most. It's a testament to the opportunities and encouragement available.
Technology Consultant – Digital Engineering
Influential
For us, living a life more Virgin means living well. We focus on people, not policies. Flexibility and fairness are at the core of our wellbeing initiatives, allowing our colleagues to tailor their benefits to suit them from day one. Centred around four pillars – Mind, Body, Social Connection and Finance – our initiatives include mental and physical health support, financial and medical aid, social activities, flexible working, gender-neutral family leave, wellbeing apps, discounted gym membership, counselling, information services, and so much more. People work best when they’re happy and healthy, and we like our people to be both.
Big, bold benefits
A life at Virgin Money is a rewarding one. With wellbeing and flexibility at its core, our benefits offering can be tailored to make your life a little easier. Enjoy a flexible holiday package, health plans, parental leave and everything in between from the day you join us.
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The adventures continue after your career. Invest in your future with our generous pension scheme.
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Your health and wellbeing are important to us. Our health assessments and insurance plans help you maintain yours.
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We've got you covered with our income protection and life assurance plans.
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Live life to the fullest with 30 days of leave, 8.5 bank holidays, 5 pro-rated wellbeing days.
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