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Senior Business Adviser

Leeds, England

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City/Region Leeds, England Job ID 700070 Category Customer Relationships Contract type Fixed Term Full Time, Permanent Full Time Applications Close 2 Mar 2026 (11.55pm GMT)

Business Unit:  Asset Finance, Business Banking
Salary range: £25,250 – £30,000 per annum DOE + benefits 
Location:  Leeds/Hybrid – during seasonal periods attendance to a HUB  2-3 times a week required & less frequent during quieter periods.
Contract type: 12-month fixed term & Permanent opportunity

Our Team

An exciting opportunity exists within Virgin Money’s well established and fast-growing Asset Finance business. We support SME and mid-market businesses across the UK with our suite of Asset Finance products.  Our customers range from small and complex high-growth businesses, through larger SMEs to those that have already grown to become the backbone of the UK economy.  This is an excellent opportunity to join a small, supportive team of knowledgeable professionals performing a core function at the heart of our business. You’ll own agreements from initial lead all the way through to payout. We pride ourselves on our excellent customer service, and our customers love us for it. You’ll be supported every day to become a real expert in your world.

What you’ll be doing

  • Providing a professional and efficient sales service to our customers within SLAs.
  • Delivering telephone and email-based customer service, sales and administrative duties.
  • Working alongside Asset Finance Sales Managers, Business Direct and Commercial RMs to develop and nurture referrals.
  • Enabling the delivery of a first-class customer experience and developing those relationships.
  • Contributing to the team's financial performance and achievement of the overall business objectives.
  • Ensuring service quality is of the highest order and helping develop ways to continually improve the service provided.
  • Working in line with policy and regulatory requirements, ensuring key controls and maintained.

We need you to have

  • Proven experience within Asset Finance, Financial Services or Business Banking and or Banking financial products and services.
  • The drive to do business, generate sales and meet operational targets. The ability to proactively build relationships and networks.
  • The ability to communicate clearly and confidently with a diverse range of stakeholders, providing support and reassurance in any circumstance.
  • Good numeracy and be comfortable using quoting software to commercially negotiate pricing and structure with our customers.
  • Proactive in identifying issues, presenting ideas and solutions, and supporting effective decision‑making.
  • A flexible working approach to meet customer needs and business demands.
  • The ability to confidently adapt to a variety of software applications, including several non-bank and third party systems, such as Alfa, POS and CAP, with strong proficiency in Excel in particular.

It’s a bonus if you have but not essential:

  • Knowledge of the Asset Finance industry.
  • Strong risk awareness and understanding of FCA/ PRA regulations, governance and compliance standards relevant to UK banking/building societies.

Red Hot Rewards 

  • 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice.
  • Private medical insurance
  • A highly competitive pension to help you build a strong foundation for retirement
  • Access to an annual performance-related bonus
  • Training and development to help you progress your career
  • A great selection of additional benefits through our flexible benefits scheme
  • Life assurance to provide peace of mind for you and your loved ones
  • Up to 2 days of paid volunteering a year

If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible.  

Say hello to Virgin Money

Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider.  

Be yourself at Virgin Money

At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.    

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.

Now the legal bit

We’re in the process of bringing Virgin Money and Nationwide together which, subject to Court approval, will happen on 2 April 2026. You can find out more about what this means at https://uk.virginmoney.com/nationwide-transfer. If you’re successful in securing a role with us, your employment will move automatically to Nationwide when this transfer goes ahead.

Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK.  

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.  

Success profile

Are you a people-person with an innovative, curious and creative mindset? Think you can get to the heart of the customer experience? Here's what we're looking for.

Analytical; Communicator; Digitally savvy; Relationship expert; Results driven; Understanding; Problem solver; Collaborative; Creative;

Culture at Virgin Money

We’re an inclusive, innovative, collaborative bunch with big ideas and even bigger aspirations. We have fun, show up for one another and grow strong together.

Our colleagues are celebrated for being fully themselves, and we ensure accountability and equity are prioritised in every role. We encourage everyone to use their voices to pitch in, be an ally and make Virgin Money the fun and inclusive environment it is. We also believe in rewarding our colleagues – we offer an enviable benefits package and sprinkle in little thank-you bonuses along the way.

Interested in joining us but not sure you’ve hit every requirement on the checklist? Don’t worry. Experience is important, but it isn’t everything – potential can be just as valuable. If you’re enthusiastic, curious and hungry to learn, you could be exactly the person we need. Tell us your story, and let’s discover what your next chapter could hold. [149]

I love the creativity of my role, sharing ideas with design colleagues and seeing them brought to life.

Stef Senior Content Designer

Influential

For us, living a life more Virgin means living well. We focus on people, not policies. Flexibility and fairness are at the core of our wellbeing initiatives, allowing our colleagues to tailor their benefits to suit them from day one. Centred around four pillars – Mind, Body, Social Connection and Finance – our initiatives include mental and physical health support, financial and medical aid, social activities, flexible working, gender-neutral family leave, wellbeing apps, discounted gym membership, counselling, information services, and so much more. People work best when they’re happy and healthy, and we like our people to be both.

Big, bold benefits

From day one, you’ll enjoy amazing benefits and rewards so you can live a life more Virgin.

  • 25 days holiday per year, which increases over time to 30. Plus, you'll have the option to 'buy' more, giving you even more choice.

  • Look after your health and wellbeing with our private medical insurance plan.

  • The adventures continue after your career. Invest in your future with our generous pension scheme.

  • Bank on retirement adventures post-career and invest in your future.

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