PMO Analyst

Business Unit:  Chief Data Office
Salary range: £31,200 to £39,000 per annum DOE
Location:  Hybrid – at least once per week to either the Glasgow or Edinburgh office. 
Contract type: Permanent

Live to inspire change. Live a life more Virgin.

Our Team 
We’ve an exciting opportunity for a forward-thinking PMO Analyst to support the delivery of strategic and BAU change in line with the overall objectives of the Change & Delivery function. We deliver projects across a wide range of business areas: whether delighting our customers with new digital features, through to satisfying our auditors and regulators with changes to data and reporting systems. We want to make people happier about money – and that idea starts with every single one of us here at Virgin Money. Feeling Insatiably Curious about your next adventure? You might have just found it.  

The role in a nutshell
Our approach is to understand the opportunity and explore the art of the possible, to turn great ideas into great designs. Find fantastic solutions to not only meet the need but truly innovate and help to change the face of banking. Planning and mobilising for successful delivery are key so you can deliver the right outcome at the right time for the right price. 

You’ll be responsible for maintaining and championing the Programme and Project Management governance framework across the portfolio. By ensuring effective and consistent milestone reporting, management of finances, risks, issues and dependencies the PMO provides objective support to programmes and the overall portfolio in the delivery of the expected outcomes. Working in collaboration with SPPM, they ensure the coherence of the Project Portfolio and together develop and maintain the appropriate environment to support each individual Project within it.

You’ll be responsible for a wide range of activities across Change & Delivery, collaborate with a diverse group of colleagues, so as you can imagine, no two days are the same.  You’ll have a unique opportunity to get involved in the reporting the performance of all Change & Delivery Programme and Project performance to the Change & Delivery Leadership Team, Virgin Money Delivery Board and the Virgin Money Board. Underpinning all the reporting you will work closely with the Delivery PMO Teams to ensure the individual Programme and Projects have quality performance metrics including project status, milestones, capabilities, risks, issues and dependencies.

Through collaboration with a wide stakeholder base, you will also support the identification of process improvements, knowledge gaps and training opportunities across Change and Delivery. So, if you’re a people person, passionate about ensuring the right customer outcomes and have an eye for detail, this could be the role for you!

What you’ll be doing

• An advocate for best practice to facilitate adherence to the change management policy standards, ensuring the assigned programme is adhering to methodology (including EPM) and governance.
• Ensure effective communication with all stakeholders, specifically Project Managers/ Programme Managers and CIO Delivery Leads regarding the delivery status of the assigned programme. 
• Proactively report and challenge overall programme progress, clearly articulating and/or escalating risks and issues ensuring the appropriate actions are taken and sufficient levels of control are in place.
• Facilitate & co-ordinate effort to complete financial month end processing within Finance timescales including quality assurance of project actuals, forecasts and funding requests to ensure programme continues within governance and budget.
• Facilitate Delegated Authority attestation for projects on P2P and maintain a watching brief on open purchase orders and ensure they are closed down in a timely fashion and any portfolio risks/opportunities are managed.
• Support the Programme Manager in facilitating Programme Control Boards (PCBs), building packs and proactively manage accurate actions/decisions through to closure.
• Ensure that project deliverables/artefacts have been reviewed and signed off by Key Stakeholders in accordance to the methodology.
• Ensure the Project Manager manages a detailed project plan in place and documented dependencies where applicable.
• Ensure that all risks, issues, actions and dependencies of the overall Programme are actively managed.
• Ensure that all mandatory artefacts are collated, version controlled and stored appropriately.
• Manage change control against the scope, plan and cost of the programme to ensure demonstrated audit and control, plus continued alignment to the agreed strategy and benefit plan.
• Production of and assurance of quality reports/packs/presentations for the Programme to ensure accuracy and to the required timescales.

We need you to have

• Proven experience of Business Change and Governance preferred
• PMO and/or Projects delivery experience (preferred)
• Understanding of the principles and frameworks of successful project management from a user and support perspective
• Proven experience in providing service to internal stakeholders to achieve successful project outcome
• Proven capability of creating and monitoring communications for Enterprise Systems
• Ability to support with monthly communications call (including content creation)
• Excellent oral and written communication skills as well as excellent presentation skills with ability to conduct presentations comfortably to large groups and clearly articulate challenges where appropriate.
• Proven experience of reporting to deadlines and established standards
• Understanding of project delivery and acceptance processes within a fast-paced business environment
• Demonstrated capability for problem solving, decision making, sound judgment, assertiveness
• Strong relationship building and interpersonal skills
• Experienced user of MS SharePoint and Teams for the purposes of distributing communications
• Experienced user of MS Project and MS Office toolset (Word, Excel and PowerPoint) and other appropriate management tools.
• Demonstrated experience of PowerBI or other reporting tools.

Red Hot Rewards

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more.
• Up to five extra paid well-being days per year​. 
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. 
• Market-leading pension.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. 

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. 

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank.  As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with.  We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, ‘Making You Happier About Money.’ Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.  

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. 

Advert close date is 28th February 2025