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Impairment Ops Specialist

Glasgow, Scotland; Newcastle upon Tyne, England

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City/Region Glasgow, Scotland; Newcastle upon Tyne, England Job ID 109669 Category Data Insights and Analytics Contract type Permanent Full Time Applications Close 8 Dec 2025 (11.55pm GMT)

Business Unit:  Finance
Salary range: £45,600 – £57,000 Max per annum
Location:  UK Hybrid with occasional travel to a key hub when required 
Contract type: Permanent

Our Team

Financial Data & Analytics owns many existing data-led production processes and is establishing a centre of excellence to enhance the use of data within Finance. Within the Operations team you’ll help to drive continuous improvement and have the chance to bring new ways of working to life within the team. We are the perfect team to see every product, every customer, all the time, whilst learning every day about data and the value it will bring. We are a remote team in multiple locations and will meet infrequently at Hub sites, but we are part of a bigger team with critical masses in Glasgow and Leeds for regular colleague interaction.

What you’ll be doing

  • Driving improvement in existing processes to enable better outcomes for our customers.
  • Continually assessing and identifying processes/code to promote simplification and automation, reducing any operational risk inherent in the current environment.
  • Building data quality rules to ensure data used in Impairment is fit for purpose.
  • Adding insights for trends in provisions data.
  • Building provisions MI reports fit for production runs of the Impairment figures.
  • Adding insight to the provision calculation process and challenging inputs and assumptions proactively.
  • Representing the Ops team at various stakeholder/change management meetings.
  • Take ownership of own workload and support team planning and prioritisation.
  • Providing support to other members of the team when required.

We need you to have

  • Fantastic technical proficiency in SAS, with the ability to apply it effectively in complex data environments.
  • Understanding of change management principles, particularly in dynamic environments where processes are continuously evolving.
  • Prior exposure to credit risk, financial risk regulation, or related data domains. While the learning curve may be steep, we provide support to help you succeed.
  • Experience in managing databases and dealing with the complexities of different data sources.
  • A curious nature - we need you to enjoy solving problems.

It’s a bonus if you have but not essential

  • Experience of IFRS9 ECL and/or AIRB RWA
  • SQL/Azure practical knowledge
  • Credit risk modelling exposure – how models work and how they sometimes do not.
  • Power Platform development examples to share.
  • An understanding of how to control change. Our processes are continually evolving and improving, but this needs to be done in a controlled way.

Red Hot Rewards 

  • 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice.
  • Private medical insurance
  • A highly competitive pension to help you build a strong foundation for retirement
  • Access to an annual performance-related bonus
  • Training and development to help you progress your career
  • A great selection of additional benefits through our flexible benefits scheme
  • Life assurance to provide peace of mind for you and your loved ones
  • Up to 2 days of paid volunteering a year

If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible.  

Say hello to Virgin Money

Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider.  


Be yourself at Virgin Money

At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.    

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.

Now the legal bit
Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. 

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.  

Success profile

As well as being a bit tech-obsessed, you’ll be adaptable, able to work with agility and enjoy collaborating with your teammates. Here are our top candidate traits.

Collaborative; Digitally savvy; Team player; Tech-savvy; Agile; Adaptable;

Culture at Virgin Money

We’re an inclusive, innovative, collaborative bunch with big ideas and even bigger aspirations. We have fun, show up for one another and grow strong together.

Our colleagues are celebrated for being fully themselves, and we ensure accountability and equity are prioritised in every role. We encourage everyone to use their voices to pitch in, be an ally and make Virgin Money the fun and inclusive environment it is. We also believe in rewarding our colleagues – we offer an enviable benefits package and sprinkle in little thank-you bonuses along the way.

Interested in joining us but not sure you’ve hit every requirement on the checklist? Don’t worry. Experience is important, but it isn’t everything – potential can be just as valuable. If you’re enthusiastic, curious and hungry to learn, you could be exactly the person we need. Tell us your story, and let’s discover what your next chapter could hold.

This is my third role in Digital Engineering since I joined. The culture enables you to work in an area where you can contribute the most. It's a testament to the opportunities and encouragement available.

Arun Technology Consultant – Digital Engineering

Influential

For us, living a life more Virgin means living well. We focus on people, not policies. Flexibility and fairness are at the core of our wellbeing initiatives, allowing our colleagues to tailor their benefits to suit them from day one. Centred around four pillars – Mind, Body, Social Connection and Finance – our initiatives include mental and physical health support, financial and medical aid, social activities, flexible working, gender-neutral family leave, wellbeing apps, discounted gym membership, counselling, information services, and so much more. People work best when they’re happy and healthy, and we like our people to be both.

Big, bold benefits

A life at Virgin Money is a rewarding one. With wellbeing and flexibility at its core, our benefits offering can be tailored to make your life a little easier. Enjoy a flexible holiday package, health plans, parental leave and everything in between from the day you join us.

  • The adventures continue after your career. Invest in your future with our generous pension scheme.

  • Your health and wellbeing are important to us. Our health assessments and insurance plans help you maintain yours.

  • We've got you covered with our income protection and life assurance plans.

  • Live life to the fullest with 30 days of leave, 8.5 bank holidays, 5 pro-rated wellbeing days.

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Live for a fulfilling career. Check out these cherry-picked roles for you and discover the possibilities.Live to make a difference. Live for the weekday. Live a life more Virgin.

Read job description for Technology Development Programme Location: Glasgow, Newcastle upon Tyne Work Type: Permanent Full Time Applications Close: 8 Dec 2025 (11.55pm GMT)
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