HR Onboarding Adviser

Business Unit:  HR & Comms
Salary Range: £22,000 - £28,000 depending on experience + red hot benefits
Location:  Hybrid with some travel to our hub in Glasgow or Newcastle
Contract Type: Permanent and fixed term (6-8 months) contracts available 

Our team
We’re seeking additional support to bolster our team where you’ll help us deliver a brilliant Onboarding experience to new colleagues joining the bank. We’re passionate about people and creating memorable onboarding experiences and we want to make our colleagues feel right at home from those first interactions.  If you’ve a curious mindset and love working in a role where you’ll get to liaise with lots of different people, then this could be your next move.

 What you’ll be doing:

• Providing a heartfelt onboarding experience to new colleagues joining Virgin Money - working closely with candidates and hiring managers, supporting through each stage of the onboarding journey.
• Providing excellent customer service, ensuring clear and straight up communication throughout.
• Managing all necessary pre-employment screening activities for candidates.
• Issuing contracts and inputting new colleague details on to our HR payroll system.
• Work closely with our Talent Acquisition to team ensure roles are set up correctly on CoreHR to enable hiring to progress.
• Continually looking to improve our colleague experience as you keep the customer at the heart of all you do.
• Ensuring colleagues have the correct Right to Work to be employed with Virgin Money
• Analysing weekly reports.
• Get involved in various project work across the team.
• Work closely with our third party supplier.

We need you to have:

• Experience of onboarding new hires and administering pre-employment screening checks with excellent administrative skills and superb attention to detail.
• Insatiable curiosity as you ensure you’ve got the full picture when making assessments on pre-employment checks.
• Experience of working in a fast-paced environment with a passion for giving a great experience.
• A track record of developing and maintaining effective relationships with internal and external stakeholders.
• Excellent organisational skills to effectively prioritise, multi-task and manage a varied workload.
• Worked with HR systems and multiple bank systems, as well as an in-depth understanding of MS office packages.
• Experience of processing offers of employment within a large office environment managing high volumes.

It's a bonus if you have but not essential:

• Experience of working within a retail bank.

Red Hot Rewards

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more.
• Up to five extra paid well-being days per year​. 
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. 
• Market-leading pension.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. 

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank.  As a full-service digital bank with a heritage stretching back over 180 years, we’re a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, ‘Making You Happier About Money.’ This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. 

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.  

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

It’s important to note that there may be occasions where it’s not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. 

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.