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Senior Fraud Strategy Analyst (Money Mules)

United Kingdom

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City/Region United Kingdom Job ID 088678 Category Data Insights and Analytics Contract type Permanent Full Time Applications Close 10 Jan 2025 (11.55pm GMT)

Business Unit: COO, Fraud Change Industry & Parternships
Salary range: £44,000 - £50,000 per annum DOE + red-hot benefits
Location: UK Remote 

Live up to your potential. Live a life more Virgin.

We’re seeking an inspiring and engaging Money Mule Senior Strategy Analyst who is insatiably curious and isn’t afraid to challenge the status quo. You’ll be responsible for developing the ‘Money Mule’ prevention strategy focusing on the bank’s vulnerability in providing accounts to mules that help launder the proceeds of fraud and money laundering.   

This role will support delivery of the Bank’s strategy in delivering analysis that informs rule changes and development in our primary payment detection systems, while also developing acquisition strategy rules to prevent money mules from onboarding.   This will involve the analysis of data on detected mules and consuming intelligence from industry forums and intelligence providers. The role will also lead the network analytics that connects the dots across accounts and products to help identify linked mule accounts before they start transacting and causing losses to Virgin Money.   

What you’ll be doing 

  • Driving rule changes by coding rulesets within the in-house plastic, digital payment, and acquisition fraud detection systems to combat mule fraud, using techniques such as historical data analysis of patterns and behaviours; link analysis; and anomaly detection.  
  • Optimise and monitor performance of money mule detection and prevention systems and associated models, working between the operational teams and Fraud Strategy. 
  • Partner with the Fraud Analytics team whom are experts in the Bank’s primary detection systems.   
  • Feed data into relevant MI required by governance committees and stakeholders relevant to Money Mule activity. 
  • Support network analytics and link analysis before the money mules start to transact across our accounts.   
  • Work collaboratively with relevant stakeholders to prevent Virgin Money being used for mule accounts, stopping money going into the hands of fraudsters and money launderers.  
  • Ensure that operational and genuine customer impacts are balanced against fraud risk and losses.  
  • Support the development of the First Party Credit Abuse strategy. 
  • Continuously develop an excellent level analytics and money mule knowledge to support the key role requirements.  

We need you to have

  • Strong experience in a Fraud Strategy or Fraud Analytics function within UK Retail Banking.  
  • Extensive experience of using SAS, SQL or equivalent analytical tools to develop strategy rulesets in UK Retail Banking. 
  • Proven record of fraud systems strategy optimisation 
  • Experience of developing and implementing successful fraud prevention strategies and initiatives to prevent Money Mule activity within financial services. 
  • Knowledge and understanding of Money Mule risk and industry trends within financial services to identify risks that may impact our organisation. 
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and identify actionable insights. 
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. 
  • Ability to articulate complex analytical concepts to non-technical stakeholders.  

It’s a bonus if you have but not essential 

  • Awareness of external regulatory changes that have the ability to impact Money Mule risk.  

Red Hot Rewards

  • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more.
  • Up to five extra paid well-being days per year​. 
  • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. 
  • Market-leading pension.
  • Free private medical cover, income protection and life assurance.
  • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. 

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank.  As a full-service digital bank with a heritage stretching back over 180 years, we’re a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, ‘Making You Happier About Money.’ This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. 

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.  

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

It’s important to note that there may be occasions where it’s not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. 

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. 

Success profile

As well as being a bit tech-obsessed, you’ll be adaptable, able to work with agility and enjoy collaborating with your teammates. Here are our top candidate traits.

Collaborative; Digitally savvy; Team player; Tech-savvy; Agile; Adaptable;

Culture at Virgin Money

We’re an inclusive, innovative, collaborative bunch with big ideas and even bigger aspirations. We have fun, show up for one another and grow strong together.

Our colleagues are celebrated for being fully themselves, and we ensure accountability and equity are prioritised in every role. We encourage everyone to use their voices to pitch in, be an ally and make Virgin Money the fun and inclusive environment it is. We also believe in rewarding our colleagues – we offer an enviable benefits package and sprinkle in little thank-you bonuses along the way.

Interested in joining us but not sure you’ve hit every requirement on the checklist? Don’t worry. Experience is important, but it isn’t everything – potential can be just as valuable. If you’re enthusiastic, curious and hungry to learn, you could be exactly the person we need. Tell us your story, and let’s discover what your next chapter could hold.

This is my third role in Digital Engineering since I joined. The culture enables you to work in an area where you can contribute the most. It's a testament to the opportunities and encouragement available.

Arun Technology Consultant – Digital Engineering

Influential

For us, living a life more Virgin means living well. We focus on people, not policies. Flexibility and fairness are at the core of our wellbeing initiatives, allowing our colleagues to tailor their benefits to suit them from day one. Centred around four pillars – Mind, Body, Social Connection and Finance – our initiatives include mental and physical health support, financial and medical aid, social activities, flexible working, gender-neutral family leave, wellbeing apps, discounted gym membership, counselling, information services, and so much more. People work best when they’re happy and healthy, and we like our people to be both.

Big, bold benefits

A life at Virgin Money is a rewarding one. With wellbeing and flexibility at its core, our benefits offering can be tailored to make your life a little easier. Enjoy a flexible holiday package, health plans, parental leave and everything in between from the day you join us.

  • The adventures continue after your career. Invest in your future with our generous pension scheme.

  • Your health and wellbeing are important to us. Our health assessments and insurance plans help you maintain yours.

  • We've got you covered with our income protection and life assurance plans.

  • Live life to the fullest with 30 days of leave, 8.5 bank holidays, 5 pro-rated wellbeing days.

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