Senior Fraud Strategy Analyst - Control Optimisation

Business Unit: Fraud
Salary Range: £39,200 - £55,000 per annum DOE + red-hot benefits
Location: UK Remote
Contract Type: Permanent   

Live to challenge the status quo. Live a life more Virgin.

Our Team

It’s an exciting time for us as we grow our Economic Crime (PROTECT) team who have a critical role to play, keeping us and our customers safe.  They are our first line of defence function and responsible for day-to-day fraud and financial crime risk identification, ownership, management and control. 

As a member of the Fraud Strategy department, you will play a pivotal role in ensuring that fraud controls are optimised and proportionate, adopting a balanced approach to risk mitigation and customer experience. You’ll work closely with stakeholders in commercial, Fraud Analytics, Cyber Security, Operations, technology teams to develop build and amend strategies to prevent fraud at source. We’re seeking an analytical, innovative SME who is passionate about making an impact. 

What you’ll be doing

• Support the Control Development & Optimisation Lead with the development and optimisation of fraud controls to combat all fraud typologies.
• Utilise data & insights from a variety of different sources to understand drivers of customer friction, owning the development and delivery of strategies to improve customer experience.
• Developing automated monitoring to identify emerging trends and to maintain oversight of upstream control performance.
• Adopting a data-driven approach to support flash fraud attacks and fraud incidents across all typologies.
• Working collaboratively with the Internal Fraud Strategy Manager to develop automated controls to detect anomalous behaviour for onward investigation.
• Developing and monitoring a range of KRI’s to provide effective oversight of the control landscape throughout the Virgin Money estate.
• Proactively scanning VM landscape to identify vulnerabilities within control framework.
• Keeping abreast of emerging technologies to support senior leaders in the consideration of proposals, RFPs and general industry insight to support with change and innovation.
• Provide ongoing input and analytical support to the fraud transformation agenda.

We need you to have

• Experience of developing and implementing successful fraud prevention strategies and initiatives to prevent fraud.
• Demonstratable experience of developing automated fraud controls with disparate data sources.
• Analytical with intermediate-level proficiency with one or more programming languages such as SAS, SQL, Python or R
• Experience influencing stakeholders and driving change throughout an organisation.
• Knowledge and understanding of fraud risk and industry trends to identify risks that may impact our organisation.
• Tenacious in approach with well-developed problem-solving skills, coupled with the ability to interpret complex data and identify actionable insights.
• Strong interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

It’s a bonus if you have but not essential

• Prior experience developing data-driven controls to detect and prevent internal fraud.
• Experience operating across multiple fraud typologies (e.g. Plastic, Non-plastic, Application, Mules).

Red Hot Rewards

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more.
• Up to five extra paid well-being days per year​. 
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. 
• Market-leading pension.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. 

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank.  As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with.  We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, ‘Making You Happier About Money.’ Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.  

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com