Group Command Centre Manager

Business Unit: Physical and Personal Security
Salary Range: £39,000 to £46,000 per annum DOE + red-hot benefits
Location: UK Onsite – Command Centre Glasgow 5 days per week
Contract Type: Permanent

Don’t settle for dull. Live a life more Virgin.

Our Team

The physical security team are the beating heart of the VM property estate. We manage the running of all our assets and ensure a good staff and customer journey alike while keeping everyone safe. We are the “go to” resource to ensure a safe and efficient security environment. We strive to deliver a straight up service and continuous improvement.

What you’ll be doing

• Ensuring that all company Security Policies and Minimum Standards are applied across the organisation.
• Management of the Group Command Centre and 3^rd party provided staff operatives.
• Providing support to the Store Network, overseeing continuous security standards.
• Ensuring that fault reporting and maintenance programmes are tracked to conclusion.
• Management of on-site security at Group owned assets including Data Centres.
• Daily management of all incidents relating to the Command Centre activities.
• Liaising with 3^rd party Electronic Security, Locksmiths & Keyholding service partners.
• Producing weekly & monthly management information.
• Assisting with the management of KPI’s and controls in relation to the business unit established risks relative to the security function.

We need you to have

• Substantial experience of working in a senior physical security role.
• Experience of working in a Control room/Command Centre environment.
• Understanding of security systems including Intruder Alarms, CCTV & Access Control systems.
• Good verbal & written communication skills.
• Great leadership skills.
• Experience of working in a risk-controlled environment.
• Experience in triaging a response to physical security breaches.

It’s a bonus if you have but not essential

• Experience of working in the security environment of a Financial Institution.
• Previous people managing experience.
• Experience of working in a Data Centre environment.

Red Hot Rewards

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more.
• Up to five extra paid well-being days per year​. 
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. 
• Market-leading pension.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. 

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank.  As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with.  We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, ‘Making You Happier About Money.’ Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.  

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.