Technology Team Lead
Newcastle upon Tyne, England
City/Region Newcastle upon Tyne, England
Job ID 101650
Category Technology Operations
Contract type Permanent Full Time
Applications Close 20 May 2025 (11.55pm BST)
Business Unit: Chief Operating Office
Salary Range: £49,600 – £62,000
Location: UK Hybrid, Gosforth and Glasgow
Work type: Permanent, Full Time
Live up to your potential. Live a life more Virgin.
Digital Service Support (DSS) sits within Technical Operations and Cyber Security (TOCS) and is responsible for supporting the bank’s digital banking services such as retail and business banking, public websites, and credit cards. Our ideal candidate will have a technical background (Windows Server & RHEL) and a proven track record of leading a team of engineers.
What you’ll be doing
- Lead, manage and develop a team of colleagues, providing direction and leadership on all activities within IT where there is impact/change on own area of responsibility.
- Take ownership for tactical and strategic change in accordance with agreed standards and time, cost and quality measures. E.g. the migration of services from IBM Cloud to on-premise/Azure and the migration off legacy systems.
- Defect/Incident/Problem investigation across all environments, validation and resolution within technical specialism(s). Contributing to resolution of all environmental issues.
- Take responsibility for ensuring that platforms in area of responsibility meet current and future business service availability requirements.
- Ensure ongoing operation effectives of relevant platform in line with industry best practise and internal standards
- Ownership for the maintenance, patching, hardware & software and upgrades in line with relevant security standards.
We need you to have
- Experience of leading an IT team
- Ability to communicate and build relationships with internal / external stakeholders at all levelsSME in at least one of our key skills UNIX, ADC(F5), IBM Cloud, Azure
- Experience of monitoring tools, frameworks and processes (Dynatrace)
- A growth mindset with a proactive attitude to learning new technologies and skills
- Ability to work to challenging timescales and deliver to planned schedules
- Highly collaborative with excellent communication skills, both written and verbal
It’s a bonus if you have but not essential
- Familiar with SDLC and Agile methodologies
- Experience in the Financial Services industry
- Be willing to join our 24/7 on call rota
We’d really like you to have the skills and experience listed in the “To be successful” section above. However, it's about getting the right person, so we have some flexibility in what we are looking for. The rest is just our wish list, so please don’t let that put you off applying, we’d love to hear from you!
Be yourself at Virgin Money: Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.
As a Disability Confident Leader, we’ll interview candidates with a disability who meet the minimum requirements for the role, where volumes allow us to do so. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com
Points to Note: It’s a good idea to let your current people leader know if you are going to apply for an internal role, so they can support your application, we always recommend you share your plans with them. If you’re interested in this opportunity, we recommend that you get in touch with Steve Sinclair, steve.sinclair@virginmoney.com who’ll be able to tell you all about the role which will help you make a great application.
Now the legal bit
Please note that some of our legacy contracts are non-flexible therefore, if you move to a new role or make a change to your existing terms, you’ll move onto our standard flexible contract, 8am - 8pm.
If you successfully secure a new role, the salary and notice period you'll be offered will be in line with our reward and policy guidance. Not sure what this would mean for you, and want to know more? Contact Talent Acquisition, careers@virginmoney.com or feel free to start a conversation with HaRiour new HR Virtual Agent on MS Teams to help with your questions.
Success profile
As well as being a bit tech-obsessed, you’ll be adaptable, able to work with agility and enjoy collaborating with your teammates. Here are our top candidate traits.
Culture at Virgin Money
We’re an inclusive, innovative, collaborative bunch with big ideas and even bigger aspirations. We have fun, show up for one another and grow strong together.
Our colleagues are celebrated for being fully themselves, and we ensure accountability and equity are prioritised in every role. We encourage everyone to use their voices to pitch in, be an ally and make Virgin Money the fun and inclusive environment it is. We also believe in rewarding our colleagues – we offer an enviable benefits package and sprinkle in little thank-you bonuses along the way.
Interested in joining us but not sure you’ve hit every requirement on the checklist? Don’t worry. Experience is important, but it isn’t everything – potential can be just as valuable. If you’re enthusiastic, curious and hungry to learn, you could be exactly the person we need. Tell us your story, and let’s discover what your next chapter could hold.
This is my third role in Digital Engineering since I joined. The culture enables you to work in an area where you can contribute the most. It's a testament to the opportunities and encouragement available.
Technology Consultant – Digital Engineering
Influential
For us, living a life more Virgin means living well. We focus on people, not policies. Flexibility and fairness are at the core of our wellbeing initiatives, allowing our colleagues to tailor their benefits to suit them from day one. Centred around four pillars – Mind, Body, Social Connection and Finance – our initiatives include mental and physical health support, financial and medical aid, social activities, flexible working, gender-neutral family leave, wellbeing apps, discounted gym membership, counselling, information services, and so much more. People work best when they’re happy and healthy, and we like our people to be both.
Big, bold benefits
A life at Virgin Money is a rewarding one. With wellbeing and flexibility at its core, our benefits offering can be tailored to make your life a little easier. Enjoy a flexible holiday package, health plans, parental leave and everything in between from the day you join us.
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The adventures continue after your career. Invest in your future with our generous pension scheme.
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Your health and wellbeing are important to us. Our health assessments and insurance plans help you maintain yours.
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We've got you covered with our income protection and life assurance plans.
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Live life to the fullest with 30 days of leave, 8.5 bank holidays, 5 pro-rated wellbeing days.
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